Customer Service Representative

Recruiting Trainer

Position Overview:

The Recruitment Trainer will be responsible for developing and implementing training programs that equip our recruiters with the necessary skills and knowledge to excel in their roles. This includes understanding client needs, sourcing and vetting candidates, utilizing various ATS and Job Boards, and maintaining high-quality client relationships.

Key Responsibilities:

· Design and deliver training modules focused on recruitment best practices, client communication, utilization of various Applicant Tracking System and Job Boards and other relevant topics.
· Conduct needs assessments to identify skill gaps and tailor training programs accordingly.
· Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
· Work closely with recruiting operations team to understand client requirements and tailor training content to meet these needs.
Monitor and evaluate the effectiveness of training programs, making adjustments as needed to ensure ongoing improvement.
·Provide one-on-one coaching to recruiters as needed to address specific challenges or development needs.
·Stay abreast of the latest trends and best practices in recruitment and training to continually enhance the quality of our training programs.
Foster a positive learning environment and cultivate a culture of continuous improvement and excellence within the recruitment team.

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Sales Trainer

Position Overview:

The Sales Trainer will be instrumental in developing comprehensive training programs that cover product/service knowledge, sales techniques and client communication. The Sales Trainer should create engaging training content, facilitate effective training sessions, and measure the impact of training initiatives on sales performance.

Key Responsibilities:

Design and implement engaging sales training programs to enhance the knowledge, skills, and performance of new and existing Sales Account Executives.
Conduct ongoing needs assessments to identify areas for development and customize training programs accordingly.
Facilitate a variety of training sessions, including virtual training and one-on-one coaching using innovative training methodologies.
Develop and maintain training materials, such as e-manuals and instructional videos, ensuring they are up-to-date and relevant.
Collaborate with sales leadership to align training objectives with business goals and sales strategies.
Monitor and evaluate the effectiveness of sales training programs, utilizing feedback and performance data to make continuous improvements.
Support the new hire onboarding process for new Sales Account Executives, ensuring they have the knowledge and tools needed to succeed in their roles.
Stay informed on the latest industry trends, sales techniques, and best practices to continually enhance the training curriculum.

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Talent Acquisition Specialist

Duties and Responsibilities:

Daily in-depth assessment/screening of all applicants
Ensures strong implementation and application of different methods

of interviewing during all in-depth interviews.

Sourcing experience through different job boards LinkedIn recruiter, Zip recruiter, Indeed, Monster etc.
Conduct initial screening interviews with prospective applicants.
Assist with recommendations to the Hiring Manager or candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates.
Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools.
Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting.
Meeting and hitting required Ops Validation endorsements per day.
Expectation setting for all applicants regarding the overall screening process and related stages.
Ensure proper monthly/weekly/daily calibrations and expect to set as per assigned accounts/LOBs.
Direct a team’s sourcing activities to ensure the best candidate selection for each role.
Ad-hoc administrative tasks.
We do end-to-end recruitment ( we are the ones responsible to do sourcing, conducting interviews, sending assessment exams, and sending the final exam)

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General Virtual Assistant

Are you a versatile and reliable professional who excels at providing comprehensive support across various administrative tasks for our organization? Are you proactive, detail-oriented, and adept at multitasking? Do you seek an opportunity to work remotely and contribute to the smooth operation of our business?

Responsibilities:

Manage email correspondence, including responding to inquiries, scheduling appointments, and organizing inbox folders.
Handle calendar management for team members, scheduling meetings, and coordinating appointments across different time zones.
Conduct internet research on various topics, compile findings into reports, and present summaries to relevant stakeholders.
Assist in the preparation and formatting of documents, presentations, and spreadsheets using Microsoft Office or Google Workspace.
Provide support with data entry, maintaining databases, and updating records as necessary.
Coordinate travel arrangements, including booking flights, hotels, and transportation, and preparing itineraries.
Assist with organizing and facilitating virtual meetings, including setting up video conferencing tools and managing attendee lists.
Perform basic bookkeeping tasks such as invoicing, expense tracking, and reconciling accounts.
Handle ad-hoc administrative tasks and special projects as assigned by management.

Requirements:

Proven experience as a Virtual Assistant or in a similar administrative role.
Proficiency in using productivity tools such as Microsoft Office Suite, Google Workspace, and project management software.
Strong communication skills, both written and verbal, with the ability to interact professionally with internal and external stakeholders.
Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
High level of attention to detail and accuracy in completing tasks.
Ability to work independently with minimal supervision and take initiative to solve problems.
Familiarity with remote collaboration tools such as Slack, Zoom, and Trello.
Availability to work flexible hours to accommodate different time zones if necessary.

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IT System Engineer

The IT System Engineer oversees strategic technical responsibilities, ensuring the design and integrity of customers’ software systems. Key tasks include coordinating projects, implementing software solutions, maintaining deep knowledge, and fostering strong client relationships. Primary duties involve technical support, system engineering, documentation, and communication.

Primary Responsibilities:

Technical Support:

Provide IT support for Microsoft’s core business applications and operating systems.
Manage virtual environments (Hyper-V, Azure, VMware).
Design, implement, and support Microsoft technologies (Windows Server, Exchange, SharePoint).

System Engineering:

Engineer and implement customized system solutions.
Support backup and disaster recovery solutions.
Administer network-level technical services and support cloud solutions.

Documentation and Communication:

Maintain accurate system documentation.
Communicate effectively with clients on incident progress and changes.
Conduct system reviews, provide recommendations, and enhance customer satisfaction.

Additional Responsibilities:

Collaborate within a team and escalate issues when necessary.
Demonstrate business awareness aligning IT with customer goals.
Document internal processes and ensure timely entry of time and expenses.
Stay updated on industry technologies through continuous learning.

Education and Experience:

Minimum 5 years of experience in IT roles.
Professional certifications (Microsoft, Cisco, CompTIA, ConnectWise CCPA, LabTech LTCP).
BA/BS in computer science or related field; MBA/MS preferred.

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Executive Recruiter

DUTIES & RESPONSIBILITIES:

Executive Recruiter to perform the following general duties, including but not limited to:

Partner with the Internal Recruiting Team of the client by proactively sourcing and prequalifying candidates based on specific client requisitions (Medical, Engineering, Technical, Construction, and Legal) to put forward as qualified active candidates.
Generate candidate interest through creative strategies (Email blasts, LinkedIn Mail, Connection invites, Job Postings, etc.) to ensure talent pipelines are continuously strengthened, to support current needs, as well as the future business growth
Pre-qualify talent through profiling, gauging interest level and timing through phone
calls and emails.
Coordinate with clients and candidates interview schedules on behalf of
team members
Source and maintain contact information of active pipeline
Identify and implement new/innovative ways to source and connect with a diverse
pool of candidates
Maintain and update ATS – Applicant Tracking System (Dynamics), LinkedIn Projects, and other internal/external databases with new and modified candidate records
Ad-hoc administrative duties.

Candidate Management

Develop and update job descriptions and specifications
Collect and maintain contact information and lists
Identify talent from online database/job boards, contact lists, internal database and employee referrals for routine and hard-to-fill jobs
Efficiently manage a strong candidate flow for the team
Book and conduct phone interviews to independently evaluate candidates for open jobs and internal interviews.
Identify and implement new/innovative ways to source and connect with a diverse
pool of candidates
Assist with any client/candidate coordination on behalf of team members
Continuously maintain DYN, LinkedIn and other databases with new and modified candidate records
Efficiently manage the candidate flow for your team’s recruiters
Create, edit and post jobs on job boards
Ad-hoc administrative duties

REQUIREMENTS:

US Recruiting experience
Excellent English communication skills (expert/native proficiency level in both oral and written English).
Excellent interpersonal and organizational skills
Excellent Client management skills
Familiar with Microsoft office, specifically with Word, Outlook, and Excel
Familiar with the use of LinkedIn (preferred)
Willing to work graveyard shifts or morning shifts, —weekends off.

Apply Now (HIKINEX – Executive Recruiter (breezy.hr))

Sales Account Executive

Employment Type: Full-time (Remote)

Position Level: Experienced

Education Level: No requirements

Field of Studies: No requirements

Years of Experience: No requirements

We WILL TRAIN the right candidates. NO SALES Experience is necessary, but candidate must be comfortable self-motivating and addressing rejection.

H!KINEX provides Sales as a service to US companies, and focuses mainly in supporting high touch and high ticket consulting business sales. Our goal is to build professionals who can operate at an extremely high business level and enjoy the challenge and reward-based work environments and incentives.

Here at HIKINEX our Sales Account Executives are dynamic, high-performing Rockstars. You work directly with Senior Leadership in the United States and will be an integral part of the HIKINEX growth and Outsourced Sales Department. You will be responsible for outbound calling, appointment setting, proposal writing, lead generation, proposal writing, discovery, and client management.

Duties & Responsibilities

Conduct outbound calling to leads to book meetings and discovery calls.
Leverage prospecting tools to identify potential customers and use outbound calling techniques to schedule meetings with identified target accounts.
Schedule highly qualified meetings for sales managers by promoting services to build a sales pipeline
Clearly communicate product/services value proposition to prospects and learn about their needs to see if there’s a good fit.
Collaborate with marketing, support, sales, and product teams to facilitate new programs, messaging, sequences, campaigns, and offerings.
Adhere to company policies and work standards.
Perform other duties as assigned: Take on ad hoc tasks and special projects as directed by management to support the efficient functioning of the department/organization.

Qualification of Sales

They have good communication skills and good comprehension
If experienced, it would be nice to have outbound call and cold call experience; it’s a plus if they have experience with handling US Clients – doesn’t matter how long as long as they are good communicators
Make sure they don’t have that much fillers
If no experience, like a fresh graduate. Ask them if they are knowledgeable with sales, if they at least know what sales people do. If they are comfortable doing cold calls.

Apply Now (HIKINEX – Sales Account Executive (breezy.hr))

Customer Service Representative

Responsibilities:

Requirements:

Site Locations:

Career Opportunities

Sales Account Executive

Executive Recruiter (RPO)

Technical Recruiter (RPO)